Welcome to the galaxy where Hangul shines.
Most orders are processed within 2–5 business days.
International delivery usually takes 7–21 business days, depending on your location.
Please note: shipping delays caused by customs inspections or local couriers are outside our control.
Yes. We ship worldwide to most major countries, including the US, Canada, UK, EU, Australia, New Zealand, Japan, Brazil, and more.
Shipping fees vary by region and are calculated at checkout. Free or reduced shipping may apply once your order reaches a minimum purchase amount, depending on your country group.
Note: Customs duties or import taxes may apply in some countries. Please review our Customs & Taxes section for details.
Shipping fees are calculated at checkout based on your location and the items in your order.
All items are made-to-order, so we do not accept returns or exchanges for reasons of preference, wrong size, or misuse. Please check the product description and size chart carefully before purchase.
We do not accept returns for items showing signs of wear, washing, or intentional damage. Wardrobing (wearing and returning) will not be tolerated.
Each product page includes a detailed size chart. Please review the chart before purchase, as size-related returns are not accepted.
Yes. All payments are securely processed via PayPal. Your personal and payment information is encrypted and protected at all times.
Note: In some countries, PayPal offers Guest Checkout (pay by card without a PayPal account). Availability depends on your country and PayPal settings.
Yes! With our “My Hangul Name” service, you can personalize products with your own Hangul design. Custom orders are non-returnable, so please confirm all details carefully before placing the order.
Our official policy is 14 days from delivery. After this period, we cannot guarantee replacements or refunds. Please inspect your items immediately upon delivery and contact us promptly if there is an issue.
This depends on your country’s regulations. Many orders ship without extra charges, but in some regions, local customs may apply taxes or duties. These fees are charged by your local authorities, not by our store.
Orders under USD $800 are generally duty-free. Most items are produced and shipped from US facilities, so customs fees typically do not apply.
Orders above CAD $20 may incur GST/HST/PST and import duties (apparel often ~17–20%). Customers are responsible for these charges upon delivery.
VAT applies to all orders (rate varies by country). For orders above €150, customs duties on apparel may also apply.
Orders under £135: VAT is collected at checkout. Orders above £135: import taxes may be charged upon delivery.
Local VAT and duties may apply. Norway uses the VOEC system for online purchases.
Imports are commonly subject to customs duties and state taxes. Delivery can take longer due to customs clearance.
Orders under JPY ¥10,000 are typically tax-free. Above this threshold, a 10% consumption tax and apparel duties may apply.
Orders under AUD $1,000 are duty-free, but a 10% GST can apply. Where required, GST is collected at checkout.
Orders under NZD $1,000 are duty-free, but a 15% GST can apply. Where required, GST is collected at checkout.
Important: All customs duties, VAT, and import taxes are the responsibility of the customer. If a package is refused due to unpaid taxes, original shipping fees may be non-refundable. Return to International Shipping.
Be the first to hear about new drops, Korean name stories, and behind-the-scenes magic from our galaxy.
